FAQ’s – Frequently Asked Questions
Last updated - Oct 30, 2021
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Is it safe?
Is SSH safe? Because that is what we are using to connect to your server. We are using the best in class ed25519 keys, not a low bit RSA key. After we've establish a connection we run ONE command, and that is `df`. That command has been around since 1971 and is present on all Unix based systems. We didn't stop there. The snippet we are giving you enables a feature called 'forced command' in SSH. This allows the public key to ONLY execute the specified command after which the connection is immediately terminated.
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Why do you think it is safer than the altertives?
All the other solutions require you to install software. That increases your attack surface. There have been numorous examples in which NPM packages are compromised. Even 'fail2ban' issued a CVE last year! Installing additional software is a hazzard but it get worse because you need to update it too. Sure, there's 'unattended-upgrades', yet an other thing to install and don't forget these reboots! Last but not least; when you need to pull data from the monitored server you need to expose an additional port. Less ports open is always better.
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What are the altertives anyway?
Popular at the moment are Graphana and to a lesser extent Telegraph from InfluxDB. Venerable solutions are Zabbix and Nagios. Slightly newer is Icinga and a recent entrant is NetData.
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Can I cancel my subscription at any time?
I dislike subscriptions as much as the next guy. Yes you can cancel any time.
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Is there a discount when paid annually?
Yep.
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What happens if I don’t renew my license?
When that happens monitoring of all but one of your servers will stop. Once you inevitably see that you have made a mistake and sign up again, monitoring will resume.
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What kind of payment methods do you provide?
Anything Stripe offers. Plus Bitcoin. Email me when you want to do that.